Recall – How Will You Know?
Don’t be confused. Sure, you are in a hurry and that envelope appears to be a BMW mailer. Did they send you another letter about a service special or a great lease rate? Oooopps no – it’s a recall!
Your Recall information can be found at NHTSA.gov, but usually you will receive a letter from the manufacturer. There will be a campaign number associated with the specific recall of your year and model. At that time you will want to take it back to the dealer for the fix. Assuming you did receive the letter, be sure to have it with you at the time you make your appointment.
It is important to keep all of your BMW, MINI or Mercedes records of repairs or recalls in a safe place. We know of cases where clients missed out on a huge recalls that had to do with emissions. That can result in thousands of dollars spent because one did not read or understand the notice received. There should be a phone number on the recall notice, and by calling that someone will explain the process in detail to you. It is your responsibility to know and understand your rights when it comes to your safety recall.