Cupertino Auto Repair

Mon - Fri: 8:00AM - 5:00PM

10100 Bubb Rd.
Cupertino, CA 95014

Call us: (408) 446-9727


Topic: Consumer

Will California consumers have any say in car connectivity? How much is too much?
Tuesday, April 1st, 2014

Transparent image showing link between two people icons

About 18 months ago, NHTSA had just finished a tour of sorts around the U.S. to determine how much connectivity that consumers would accept in their vehicles.  California was amongst those stops and my question is: What did the data tell us about the desires of the vehicle owners?  Did they just want their music, their phones to be integrated?  How would they enjoy the automatic appointment notification (at their local dealership) when it was time for service?  Did they want Facebook, Twitter and full-on social integrations available on the dash?  What about the crash avoidance systems and even “self driving cars”?  Wow – that is taking the term “Connected Car” to another level!  The number of Connected Cars is …

Posted by maryp at 9:04 am Read Comments (0) Print this Page Email this Page

Mercedes-Benz S-Class Claims Car Awards Worldwide
Monday, December 30th, 2013

Mercedes-Benz S-Class video on designing the car.

Click image to watch Video on designing the S-Class
Within weeks of its release, the new S-Class has been critically acclaimed around the globe. Along with topping a study on value retention, it was also chosen as the “Car of The Year” in China—Mercedes’ most important market.
Since October, the S-Class has been available in all core markets and is already leading the luxury segment in terms of the number of new vehicles registered worldwide.

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The “Gateway Benz” Targets a New Type of Mercedes Customer
Monday, December 23rd, 2013

Happy Holidays and Happy New Year!-Purple Christmas bulb

For some, the $30,000 Mercedes-Benz CLA250 may be a car that has cheapened the luxury brand, but Mercedes sees it differently. This fuel-efficient car was designed for a younger crowd, who will, hopefully, grow into diehard Mercedes fans.
Younger purchasers aren’t just attracted to the relatively low price tag; the sleek, coupe-like car is equipped with a powerful, turbocharged four-cylinder engine. Autoweek reports that Mercedes sees the CLA becoming its number one conquest vehicle. Not only could its marketable design help compete with other luxury brands, like BMW and Audi, but the reduced price could attract consumers of traditional, midsize sedans, like Ford and Nissan.

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Changing Affiliations‏
Friday, November 15th, 2013

The times they are a changin’….
The year end will be upon us soon and we are reviewing what vendors work for us to help bring you the best value possible. In looking at those expenses, we have made the decision to terminate our affiliation with AAA. We know that to many people the AAA sign is one that conveys trust. In being an “Approved Auto Repair” for AAA, they come in and inspect our licenses and be sure that we keep a minimum amount of insurance. We were hoping that by being part of their program (which was expensive to us) it would bring us more clients, but it did not.

Posted by maryp at 6:32 pm Read Comments (0) Print this Page Email this Page

Auto Body Repair Fail Stories
Saturday, August 4th, 2012

Man hand painting wall-Parking lot auto "painters" are a case of you get what you pay for and maybe more...

How would you like it if your local Doctor was cruising a parking lot and told you he could do “minor work” for you, cheaply and “right on the spot”? That’s right–a procedure in the parking lot! Okay–thankfully, it’s not your doctor doing this, but there are people offering quick and cheap auto body repair as they cruise business parking lots for slightly dinged cars and willing clients.

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Buying Parts Online Is Full Of Surprises
Thursday, June 30th, 2011

Buying parts on-line from unscrupulous “places” is an ongoing problem. We are suggesting that you just do not do it! We will only install parts that we have sourced from BMW or reputable European import parts houses. That is the only way we can stand by our service and labor 100%.

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BMW Condition Based Service
Thursday, December 2nd, 2010

If you have a later model BMW you know a little about the “Condition Based Service”. The concept of the Condition Based Service, (CBS) is to allow for economical maintenance and service intervals. Let’s take an ’04 545 for an example:
Your Service Indicator systems are determining the maintenance service intervals based on your BMW’s fuel consumption, thereby assessing when it’s time to change the oil. That is the main function.
But, along with the monitoring the fuel consumption, there are also sensors that are detecting wear conditions of the oil, Microfilter, and the Front and Rear brakes. Your instrument cluster is collecting data, and then “manages” the service schedule for you.

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Are They Breaking Brakes on Your BMW?
Thursday, December 2nd, 2010

Well everyone who eventually has to get brakes, (isn’t that all of us) just got a slight reprieve from the CA legislature.
It seems that CA is going to implement SB346 that will change the friction materials that is used in your brakes. The intent is to reduce the copper content in the brake pads. At one point the bill was going to add a minimum of $1.00 fee on each set sold, with no guarantee that it would not increase. Of course, it would have been collected by the brake installers or retailers and passed on the the consumer. Thankfully, the bill was changed in many ways before our Governor Arnold signed it. So, now the fee is gone and …

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Diagnostics – Why do I need it and why do I have to pay for it?
Tuesday, August 3rd, 2010

Yes, it’s an internal combustion engine, (except MINI e) but the main vehicle functions are being performed and monitored electronically with dozens of control modules. Seeing one of those warning lights in the instrument cluster of your BMW, MINI, or any car can be a bit unnerving, but keep in mind, that may be the only indication that there is an unsafe condition or something may not be working correctly.
Performing a diagnosis involving the various BMW control modules, (aka on-board computers) may be necessary to get to the root of a problem if a warning light does come on. In some cases the manufacturer will also require an update to any or all of the dozens of control units, too. …

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Taking Guesswork Out Of Diagnostics
Tuesday, July 13th, 2010

Diagnostics is a system of tests and analysis to either rule out or determine a specific problem with your BMW or MINI. Because a diagnostic is best performed hands-on with your BMW or MINI, it is usually not done successfully over the phone or over the front counter.
The good part is that because we are BMW and MINI specific we can usually troubleshoot and get to an issue in a more timely manner. Even though we are very experienced and specialized, it is not in your best interest for us to “guess” what is going on with your BMW over the phone or via e-mail. When your BMW, (and most cars for that matter) were not as complex, it was …

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