Skip “guess work” and get the real deal
We pride ourselves on the superior customer service and help that we strive to deliver every day. However, it is not fair to you, (or us), to try to diagnose a problem with your BMW without seeing it. So, if we do not give you a concrete answer as to what is “exactly” wrong with your car over the phone, it is for a very good reason. It would not be fair to you, to have someone “guess” what is wrong with your BMW. We run the tests and do the science!
A shop that works specifically on BMW will have insight that other shops may not, but that still does not give us the right to “guess” when it comes to your BMW repair.